EatNow
Spas, wellness & hotels

Fill your spa online, never beyond your therapists.

Guests book and pay for treatments on your portal, based on the real number of therapists and rooms. A therapist off this afternoon? Capacity −1 in one click: sales continue, no booking is cancelled.

Book a demo
6languages on your booking portal, from French to Italian
EatNow · Activities
Tuesday 13 October
Therapists 2
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
Capacity −1
Massage 60 min
10:00 · Claire
Facial
10:30 · Inès
Massage 60 min
11:00 · Paul
Massage 90 min
11:30 · Sara
Massage 90 min
13:00 · Hugo
Facial
14:00 · Nadia
Massage 60 min
15:00 · Léo
Massage 90 min
15:00 · Marc
No booking cancelled
Block a time slot
Capacity reduction
Sales continue with reduced capacity
Unavailable resources− 1 +
Time range14:00 – 18:00
Apply toTherapists
Block
Portal · guest view
Massage 60 min
Tuesday 13 October
14:00Full
15:00Full
16:001 left
17:002 left
Starting at€85
SS
Spa Sérénité
Our activities
EN
Massage 90 min
Starting at €120
Saturday 17 October
Reservation time
10:00Full
11:302 left
13:00
14:301 left
16:00
17:30
Select participants
Solo
€120
−0+
Duo
€230 · Up to 2 people
−1+
Continue
Your booking
Massage 90 min
Saturday 17 October · 14:30
2 people · 1× Duo
Add extras
Hammam access
€10 / pers.
−2+
Massage 90 min · Duo€230
Hammam access × 2€20
Total€250
Cancellation and refund possible until Friday 16 October, 2:30 PM.
Payment accepted
WhatsAppSpa Sérénité23:12

Your booking is confirmed.

Name: Camille Roche
Products: Massage 90 min · Duo, Hammam access

See my booking
For your guests

The treatment is chosen and paid before arrival.

Your portal shows open slots live, based on your real capacity. Guests pick a time and a format, add an extra, pay online, and get their confirmation by email or WhatsApp. Even at 11 PM, without a phone call.

  • Prepayment, deposit or card hold

    Treatment by treatment, collect the full amount or a percentage, the rest on site. Or just place a card hold.

  • Cancellations on your terms

    You set how late a guest can cancel. Before that deadline, their online payment is refunded automatically; after it, you keep it.

  • 6 languages, your questions

    The portal speaks French, English, Spanish, German, Portuguese and Italian. Add your own questions to the form: contraindications, sensitive areas, pregnancy.

Therapists & rooms

Every slot you sell has someone to deliver it.

Declare your real resources once, therapists or treatment rooms. EatNow counts each booking for the full length of the treatment: a 90-min massage starting at 2 PM still holds its therapist at 3 PM. The portal never offers a slot nobody can deliver.

Therapists · 3
Saturday · 2:00 PM
Full
1Massage 60 min
2Facial
3Massage 90 min
Total capacity

3 therapists, every treatment

Massages, facials and scrubs draw on the same team. Three treatments at once, whatever they are; beyond that, the slot shows "Full".

For a versatile team.

Saturday · 2:00 PM
Relaxing · 21 left
Claire
Hot stones · 1Full
Hugo
Capacity per variant

One treatment, its specialist

Hot stones get their own pool: the one therapist trained for it. That treatment shows full as soon as she's booked; the other massages stay on sale.

For treatments that need training or equipment.

Duo room · 1
Saturday · 2:00 PM
Full
Massage 90 min · DuoCamille R. · up to 2 people
Unit
1
People
2
Duo

One duo, one room

A duo massage hosts 2 people and uses a single unit, the duo room. And the portal won't let 2 people squeeze onto a solo treatment.

For duo rooms and couples' treatments.

Hotels

Sell the spa to your guests before they arrive.

Whether they stay with you or live in town, guests book in one place: a treatment, pool access, a day pass, a class, and their table at the restaurant. The spa fills up before the stay, not just at the front desk.

  • One cart

    Treatments, day passes, pool, classes: everything you sell by the hour or by the day, booked and paid at once.

  • The restaurant sends guests to the spa

    A "Discover our activities too" card shows on the table booking: in the form, on the confirmation, or both.

  • Concierges book for their guests

    Each partner concierge or agency gets its own link. Their bookings are attributed to them, you can reserve an offer for them, and the report gives the base for their commission.

  • Several venues, one account

    Restaurant, rooftop, a spa on another site: each venue keeps its own portal, all grouped in your organisation.

LJ
Le Jardin
Hotel restaurant
Reservation statusConfirmed
Friday 16 October · 8:00 PM2 people
Discover our activities too
Spa, pool, yoga
Our activities
Le Jardin · Spa
2
AllSpaPool
Massage 90 min
Starting at €120
Pool access
Starting at €35
Outdoor yoga
Starting at €20
2 activities in cart
For your team

The whole spa day, on one screen.

Day, week or month calendar, a bookings table filtered by treatment and status, CSV export. Phone, front desk and portal all fill the same schedule.

Arrived or no-show, in one gesture

"Mark as arrived" when the guest walks in, "no show" if they don't. On the mobile app, a swipe does it.

Automatic or approved by hand

Instant confirmation while there's room, or every request approved by your team for bespoke treatments.

Messages go out on their own

Request received, confirmation, payment link, reminder 24 h before: each message is switched on one by one, by email or WhatsApp.

An assistant that knows your spa

Ask "why is Saturday 3 PM full?" or "remove one therapist tomorrow afternoon": the AI assistant reads your setup, explains, and prepares the block for you to approve.

FAQ

What spas ask us

Can guests choose their therapist?

No. EatNow manages your therapists as a capacity: guests choose a treatment and a time, not a person. That's what guarantees no slot is sold without someone to deliver it. A preference can be asked in a form question, and your team organises itself.

I have 30, 60 and 90-minute massages. How do I sell them?

Create one treatment per length: "Massage 30 min", "Massage 60 min", "Massage 90 min". Each holds its therapist for exactly its length, and all draw on the same team. Variants then handle the format and the price: solo, duo, hot stones.

Does a duo massage count as one place or two?

One. Capacity counts resources, not people: a duo booked by a couple takes one duo room and hosts 2 people. Two friends each booking a solo massage take two places.

What happens when a guest cancels?

You set the rules: full payment or a deposit treatment by treatment, or a card hold, and a cancellation deadline. Guests cancel from their link, one treatment or the whole cart. Before the deadline, their online payment is refunded automatically; after it, you keep it. The slot frees up on the portal right away.

Does EatNow connect to my PMS or charge to the room?

No. EatNow doesn't connect to any PMS and handles neither room numbers nor resident rates. Guests pay online or on site, and your team can record a manual payment. EatNow is for selling your spa, activities and restaurant online, to hotel guests and locals alike.

Zero commission · No lock-in · Live in 24h

Bring your whole room onto EatNow.

Reservations, deposits, WhatsApp confirmations, CRM, reporting — one single system. Human support, in French and English, from people who've worked service.

0% commission
A clear subscription, never a cut of your covers
No lock-in
Export your data and history whenever you want
Live in 24h
Data import and team training included
FR & EN support
A team that answers — not a ticket into the void
Chat on WhatsApp