Run the rush, every table filled.
Phone ringing, a queue at the bar, an online booking dropping in: at peak, every second counts. EatNow funnels every channel into one book, and you stay in control without looking up from service.
- 20:02Tariq · SiteSeated4p
- 20:01Appel · Téléphone2p
- 19:59Walk-in · Comptoir3p
- 19:58Sofia · Google6p
- 19:57WhatsApp · WhatsApp2p
A booking taken and seated in seconds.
Mid-rush, the right tool doesn't slow you down. It removes the dead steps. From the ring to the table, no paper book, no hunting across three screens.
The phone rings
You see the free slots straight away, no flipping through a notebook.
You jot it down
Name, covers, time. The slot books in a second, for the whole team.
The confirmation goes out
The guest gets their confirmation on their own. No callback needed.
You seat them
The table shows on the floor plan. Service stays a step ahead.
Three lost-cover problems, three fixed.
The notebook says one thing, a colleague's phone says another, and the table goes out twice.
One live book. The slot closes the moment it's full, across every channel at once.
Every other Friday, tables booked for no one, and the revenue evaporates.
Automatic confirmations and reminders, a deposit only on risky services. The table holds.
The phone ringing mid-rush, for a question about the menu or the hours.
The WhatsApp agent answers the common questions for you, and takes the booking.
The agent that takes bookings while you're closed.
Half the requests come in when there's no one to pick up. On WhatsApp, an agent answers from your knowledge base and books, 24/7, during service and at 2am.
- Answers the common questions (hours, menu, terrace, groups) with your own information.
- Takes the booking and writes it into the same book, like a call taken at the stand.
- Hands off to the team when it's a real request, never a near-miss answer.
The questions we get on the floor
We run fine with a notebook. Why change?
The notebook works until the rush: that's exactly where duplicates and tables sold twice come from. One book keeps the pace, stays readable at a glance, and keeps the whole team on the same page.
Is it quick for the team to pick up?
It's built for service: taking a booking is a matter of seconds and the book reads at a glance. Setup takes 24h, and we configure the rules with you.
How much does it cost us per booking?
Zero commission on your covers. You don't hand over a cut of the revenue your bookings generate, unlike directories that take a slice on the way through.
Bring your whole room onto EatNow.
Reservations, deposits, WhatsApp confirmations, CRM, reporting — one single system. Human support, in French and English, from people who've worked service.