Your questions, answered.
Everything restaurateurs ask before getting started: what EatNow does, how reservations come in, what changes against no-shows, and how long setup takes. One answer per question, no detours.
What EatNow actually does.
The reservation book and what it replaces, in plain terms.
What is restaurant reservation software?
It's the tool that replaces the paper reservation book. It gathers every reservation in one place, manages the floor plan and table schedule in real time, and keeps each guest's history. The whole team reads the same information, on the floor and at the host stand.
How does EatNow work?
Your reservations land in one live book: phone calls noted by hand, bookings from your website, your Google page and WhatsApp all add to it in real time. You manage the floor plan, the schedule and guest relationships from the app, available on iOS, Android and web.
Which establishments can use EatNow?
Independent restaurants, groups with several locations, guesthouses and hotels with dining. Over 200 venues already use it, from the neighborhood bistro to the fine-dining table.
Do I need any special hardware?
No. EatNow runs on the tablet, phone or computer you already have. You install the app, we set up your book, and you're ready, with no new device to plug in.
Where reservations come from.
Phone, website, Google and WhatsApp — all in one book.
Through which channels do my guests book?
From your website, your Google page (official Reserve with Google partner), your social media, and WhatsApp where an AI agent answers and books 24/7 from your information. Phone bookings are noted in the same book. Everything converges into one view.
How does the WhatsApp agent take reservations?
The AI agent answers messages from a knowledge base you fill in (hours, menu, conditions) and records the booking straight into your book, at any hour. Your guests book without waiting for someone to pick up, and you keep control of the rules.
Is the phone properly accounted for?
Yes. A booking taken by phone joins the book in seconds, next to the ones from the website, Google and WhatsApp. The slot closes the moment it's full, across every channel at once. You never sell the same table twice.
How can I improve my online visibility?
EatNow makes your venue bookable where guests look for you: website, Google page and social media, with a one-click reservation button. More doorways into your book, with no commission on covers.
Protecting service and the till.
Reminders, deposits and prepayment, up to 50% fewer no-shows.
How does EatNow reduce no-shows?
You start gentle: confirmation at booking and a reminder before service, on WhatsApp where guests actually read. On risky slots (groups, weekends) you can ask for a deposit. For special evenings, full prepayment. Venues that apply the right rule on the right service see up to 50% fewer no-shows.
Does EatNow offer online payment?
Yes. Your guests can pay a deposit or the full amount when they book, through a secure online payment. You decide which services ask for it and which stay friction-free.
Won't deposits scare guests away?
On sensitive slots, the deposit mostly filters the non-serious bookings and protects your revenue. On quiet services, you don't ask for one. You stay in control of cancellation, edit and refund rules.
How much, and how fast.
0% commission, and an account live within 24h.
Why choose EatNow?
0% commission on your covers: you pay a clear subscription, not a percentage on every table. One book for all your channels, a WhatsApp agent that books 24/7, and tools to cut no-shows. All adapted to the way you work.
How long does it take to set up EatNow?
Around 24 hours. You request a demo, our team configures your book, imports your settings and gets your account running. You take your first reservations the very next day.
Will the whole team really use it?
The book is built for the rush: readable at a glance, quick to pick up. We configure the rules to match your setup, and the host stand and floor open service on the same page.
Didn't find your answer?
The simplest path is a demo: we look at your case, your channels and your current book, and answer everything live. You can also explore our solution pages.
Centralized reservations
Phone and online in one book, updated in real time.
Avoid no-shows
Confirmations, reminders and deposits, on your rules.
Get more reservations
Activate the right channels and keep control of the schedule.
Performance analytics
Reliable numbers because they come from a single source.
Bring your whole room onto EatNow.
Reservations, deposits, WhatsApp confirmations, CRM, reporting — one single system. Human support, in French and English, from people who've worked service.