An agent that answers and books, in a single conversation.
Your guests are already on WhatsApp. EatNow's AI agent answers their questions (terrace, hours, menu, allergens) from your own knowledge base, then books the table right after. All 24/7, without anyone picking up the phone.
Official WhatsApp Business
It answers and books, with no input from your team.
No form, no redirect to a website. In the same WhatsApp thread, the agent informs the guest and takes action: booking, change, reminder.
Answers the everyday questions
Terrace, parking, kids' menu, allergens, holiday hours: it pulls answers from your knowledge base, not from canned phrases.
Books the table on the spot
Date, time, party size, area: it checks availability and holds the table directly, with no app to install.
Understands the guest's context
Birthday, regular, an allergy already flagged: it keeps track of the conversation and passes the note to your floor team.
Confirms, reminds, follows up
Instant confirmation, a reminder before service, a review request after the visit — each message goes out at the right time, in the guest's language.
- Heated terrace, 30 covers in the garden
- Service on Sundays until 11pm
- Kids' menu and gluten-free options
- Partner parking 80 m away
- Groups of 8+ on quote
- Pets welcome on the terrace
You fill in your details once. The agent sticks to them, and you update it whenever your information changes.
Connected and live in 24 hours.
We connect your professional WhatsApp number, load your information, and the agent works from the same schedule as your team. No technical skills required.
We load your details
Hours, areas, rules, FAQ: the EatNow team builds your knowledge base with you, in one setup.
We activate WhatsApp
Your professional number is linked to the AI agent. Guests message it like any other contact, with nothing to install.
The agent books live
It reads the schedule, holds the table and writes it into your book. The booking lands in the same place as every other.
The questions we get asked
Does the agent really reply on its own, without my team?
Yes. It answers questions and takes bookings 24/7 from your knowledge base. You stay in control: you can take over the conversation at any time from the EatNow interface.
What happens if it doesn't know the answer?
When a question falls outside your knowledge base, it says so clearly and passes the request to your team rather than making something up. You then add the info for next time.
Do my guests need to install an app?
No. Everything happens in WhatsApp, which they already use. They message your number like any other contact, and the agent does the rest.
What about other channels like Google or Instagram?
They are already live: a booking can start from Google, Instagram, Facebook or your website, and they all land in the same book, alongside the ones taken on WhatsApp.
Bring your whole room onto EatNow.
Reservations, deposits, WhatsApp confirmations, CRM, reporting — one single system. Human support, in French and English, from people who've worked service.