Up to 50% fewer no-shows.
An empty table at 8:30pm is a lost cover. EatNow cuts your no-shows with the right amount of friction (reminders, deposits, prepayment), only where it's needed, without putting off your regulars.
Reminders, deposits, prepayment — by the risk.
A no-show isn't solved with one setting. You turn on more protection only on risky services, and nothing on quiet ones.
Reminders & confirmations
Confirmation at booking, reminder before service, on WhatsApp, where your guests actually read. Most forgotten bookings stop right here.
The conditional deposit
A deposit on Friday-night tables and groups. None on Tuesday lunch. The rule that filters the non-serious bookings, without chasing your regulars away.
Prepayment
Tasting menu, New Year's Eve, an event: take payment up front, right on your portal. You get the cash flow, and zero absences.
fewer no-shows on average, at venues that apply the right rule on the right service.
- You stay in control: cancellation, edit and refund rules, your way.
- Your tone, kept: short, elegant messages, never aggressive, even premium.
- Works for phone bookings too: one source, and reminders apply on your rules.
The objections we hear most
Do deposits scare guests away?
On sensitive slots (groups, weekends, events), the deposit mostly filters the "not serious" bookings and protects your revenue. On quiet services, you don't ask for one.
We're premium: how do we avoid sounding aggressive?
Messages are short and elegant, and the policy adapts to the experience (tasting menu, table, event). Nothing cold or automated-feeling.
Does it work for phone bookings too?
Yes. You record everything in one book, then confirmations and reminders apply on your rules, whatever the original channel.
What if a guest needs to cancel?
You stay in control: cancellation, edit and refund rules. The goal is protecting service while staying fair.
Bring your whole room onto EatNow.
Reservations, deposits, WhatsApp confirmations, CRM, reporting — one single system. Human support, in French and English, from people who've worked service.